It looks like you're using Internet Explorer. You will not be able to experience our site as expected because IE is no longer supported.Please upgrade your browser to a newer version such as Google Chrome or Microsoft Edge.
Explore affordable repayment plans, including the new Saving on a Valuable Education (SAVE) Plan (formerly the REPAYE plan). To learn more about the SAVE plan and other student loan benefits, use the Loan Simulator Tool at StudentAid.gov.
In Spring 2024, you will see improvements to your experience in managing your federal student loans. Beginning March 11, 2024, we will release updates to the look and feel of our website and you will then need to visit us at our new web address, Edfinancial.StudentAid.gov. Additionally, our emails will now come from .gov email addresses.
A .gov website belongs to an official government organization in the United States.
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.
Federal Student Aid (FSA) is your federal loan provider. FSA uses servicers (private companies) like Edfinancial Services to manage billing, questions, and payments, and to help you enroll in the best repayment plan for you.
Learn more about Federal Student Aid See your repayment options with Loan Simulator
If you are struggling with your student loans, please fill out this form to get help from the Ombudsman’s Student Loan Assistance Unit.
State of Massachusetts - Ombudsman’s Student Loan Assistance Unit (888) 830-6277
Home
All accounts have now been moved to the new platform. You should have received an email or paper letter notification from Edfinancial, and you can now create your new online account at Edfinancial.StudentAid.gov/MyAccount. You will need your social security number and will be asked to confirm demographic information that we have on file for you. Once you log in you will be able to view your new account number under your “Profile” tab.
Your Online Account is where you can find your student loan details, personalized information and resources at any time of the day.
Your student loan billing statement contains all the most important information regarding your account. You will receive your statement about three weeks before your payment is due each month.
See a snapshot of your most recent essential account information in the Loan Account Details section of your statement.
Find contact information for our customer service representatives on each statement. Your Edfinancial account is also accessible 24/7. Under the online account log in information, you’ll find notifications specific to your account to keep you updated on upcoming deadlines and recent activity.
If you are currently receiving and making payments by mail, cut the coupon off the bottom of your statement and send it in with your check. Don’t forget to include your account number, on your check every month. If you are signed up for electronic correspondence, the statement will direct you to log in to your account and make a payment there.
On the back of your statement you will find itemized loan information. Loans are grouped by the same loan type and interest rate. Here you can view your interest accrual, current balance, payments received, and other loan details.
Representatives are available Monday 8am - 9pm, Tuesday - Wednesday 8am - 8pm, Thursday - Friday 8am - 6pm Eastern Time
Log In
855-337-6884
Chat with Us