As a servicer of federal student loans, we are here to answer borrower questions
, help with repayment plans, and process student loan payments. We've been in the student loan industry for over 30 years, striving to find a better way every day to deliver exceptional student loan servicing for students and families nationwide.
Colleges and universities partner with Edamerica, formerly Higher Education Solutions (HES),
to improve customer service, increase retention rates, reduce regulatory burdens and prevent student loan defaults. From basic college admissions questions to financial aid process support, the experts in our College Contact Center help schools serve students quickly and effectively. Our custom email and call capabilities can provide school-branded messages that keep students informed. Our full-time staff of experienced financial aid professionals help schools meet the demand of growing student populations and reporting requirements, and our customizable default prevention options allow schools to select the solution that meets their needs.
partners with medical providers to offer patient payment programs to allow patients to fund medical necessities and emergencies with convenient repayment options. Providers can improve cash flow and reduce costs by offering patients a more convenient and reliable way to manage their self-pay medical expenses.