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Important Updates

News of Note

Explore affordable repayment plans, including the new Saving on a Valuable Education (SAVE) Plan (formerly the REPAYE plan). To learn more about the SAVE plan and other student loan benefits, use the Loan Simulator Tool at StudentAid.gov.

Be on the Lookout for Updates

In Spring 2024, you will see improvements to your experience in managing your federal student loans. Beginning March 11, 2024, we will release updates to the look and feel of our website and you will then need to visit us at our new web address, Edfinancial.StudentAid.gov. Additionally, our emails will now come from .gov email addresses. 

Disaster Assistance

If you are a federal student loan borrower who has been impacted by a federally declared natural disaster, you may be eligible for assistance!


If you are a borrower in repayment who was adversely affected by a disaster and is having trouble making payments on a federal student loan, you qualify for administrative forbearance of loan repayment for a period of up to three months. During forbearance, payments are temporarily postponed or reduced. However, interest is still charged during the forbearance period. Please contact us to request this forbearance.

In-School Status

If you are a federal student loan borrower who was not able to complete your school year as a result of the disaster, you will be provided with an extended "in-school" status until you officially withdraw or re-enroll in the next regular enrollment period, whichever is earlier. This action will prevent you from entering repayment status on your loans. Contact your school to request this action.

School Closure

If you are a federal student loan borrower that received loan funds to attend a school identified as "closed school" and, due to the school's closure, you did not complete the program of study at that school you may be eligible for forgiveness of your loan(s). Please review the terms and conditions listed on the School Closure Loan Discharge Application for additional information.

Additional Resources

Here are some additional resources that may be helpful to you.

If you have additional questions, please contact us.

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