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Important Announcement

Notice for Borrowers on the SAVE plan:  Based upon the timeline for implementation of July 1, 2024 SAVE plan benefits, and the start of annual auto-recertification of IDR plans, some SAVE plan borrowers will likely receive more than one notice from Edfinancial Services about updates to their monthly payment amount and terms of their SAVE plan. For the most up-to-date information regarding your SAVE plan, please log into your Edfinancial account where you can find your correct monthly payment amount and the terms of your plan.

The courts have allowed Federal Student Aid to continue implementing the majority of the provisions of SAVE. Borrowers can continue to enroll in SAVE, other IDR plans, and/or consolidate loans. Check StudentAid.gov for any updates.

Below is a list of forms to assist you in managing your student loan account(s). You will see form options based on loan type - FFELP Loans or Direct Loans.

Many forms are available to be completed electronically through your online account. The forms available on this page are provided in PDF format, and may require Adobe Reader.

Looking for Tax Forms?

Your tax information is available in your online account or via our automated phone system. See more frequently asked questions here.

Sending Paper Forms

If you need to mail or fax your forms, send them to the address or fax number listed below or on the form.

Edfinancial Services
P.O. Box 36008
Knoxville, TN 37930-6008

Fax: 800-887-6130 (toll free)
Fax: 865-692-6348

Save time by using your online account!

Many forms are available to be completed electronically through your online account.

If the form you are trying to submit can be submitted electronically, the option will be available next to the form.

If you need to print and fill out a form, you can still scan and upload it through your online account! This is the quickest way to submit paper forms.


Income-Driven Repayment Plan Request

Did you know you can apply electronically at StudentAid.gov?
Skip the paperwork and have your application processed faster!

Instructions and information about the Income-Driven Repayment Application

Income Sensitive Repayment Worksheet (FFELP Loans Only)

Servicemembers Civil Relief Act (SCRA): Interest Rate Limitation Request

Unemployment Deferment

Economic Hardship Deferment

In-School Deferment

Graduate Fellowship Deferment

Rehabilitation Training Deferment

Parent Plus Borrower Deferment

Military / Post-Active Duty Deferment

Temporary Disability Deferment

Cancer Treatment Deferment

General Forbearance Options

Student Loan Debt Burden Forbearance

Mandatory Forbearance

Teacher Loan Forgiveness Forbearance

AmeriCorps (CNCS) Forbearance

PDF File English

Public Service Loan Forgiveness (PSLF) & Temporary Expanded PSLF (TEPSLF) Certification & Application

Learn how to apply online at at StudentAid.gov/publicservice, visit the PSLF Help Tool or learn more about TEPSLF.

Learn more about this discharge option.

Teacher Loan Forgiveness Application

Learn more about this discharge option.

Total and Permanent Disability

Learn more about this discharge option.

False Certification (Disqualifying Status)

False Certification of Ability to Benefit

False Certification (Unauthorized Signature/Payment)

School Closure

Unpaid Refund Discharge Form

Spouses and Parents of September 11, 2001 Victims

Information Release Form

Need help?

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